Bonanzino Casino Terms and Conditions

This page sets out the terms and conditions that apply to your use of Bonanzino. It explains the relationship between us and our users, and the basic rules you must follow while using the site. By registering an account and placing wagers or using any services, you agree to these terms and any additional promotional rules posted on the platform.

Account responsibilities

When you create an account you must provide accurate personal information and keep it up to date. You are responsible for maintaining the confidentiality of your login details and for any activity that takes place under your account. We may require identity verification before allowing withdrawals or to comply with security checks. If you suspect unauthorised access, contact our support team immediately at [email protected].

Eligibility requirements

Accounts are only available to individuals who meet legal gambling age in their jurisdiction, normally 18 or higher where applicable. Only one real-money account is permitted per person, household, device and payment method. Residents of jurisdictions where access is prohibited are not eligible to register. We reserve the right to refuse registration or restrict accounts where eligibility cannot be confirmed.

Acceptable platform use

Users must not use the site for unlawful activity, to exploit system or bonus errors, or to operate multiple accounts. Any attempt to circumvent geographic or account restrictions via VPN, proxy or other means may result in immediate suspension and forfeiture of funds. Abuse, fraud, collusion, chargebacks or other behaviour that undermines fair play may lead to account closure and recovery of losses.

General bonus and promotion rules

Promotions are subject to specific terms published with each offer. Bonuses and free spins may include wagering requirements, maximum bet limits, game contribution rules and time limits. We do not guarantee identical offers across all markets - eligibility, currency display and activation steps may vary. Misuse of promotions - including creating multiple accounts to claim the same offer - will void bonuses and may result in account action.

Deposits and withdrawals

Deposit and withdrawal options available to you are shown in the cashier and may include common Canadian payment methods. We may impose minimum and maximum transaction amounts, and withdrawals are subject to verification checks. Identification and proof of address documents may be requested before processing withdrawals. Where required, large wins may be paid in instalments in accordance with our payments policy.

Dispute resolution

If you have a complaint, contact [email protected] with full details and our team will investigate. We aim to resolve disputes promptly and fairly. If internal resolution is not possible, we will advise on any independent dispute options that are available for your account and jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and communicated where appropriate. Continued use of your account after changes are posted constitutes acceptance of the updated terms. If you do not accept revised terms you should close your account and stop using the services.