Bonanzino Casino Privacy Policy

This Privacy Policy explains how we collect, use, store and protect personal information when you use Bonanzino. We respect your privacy and aim to be clear about what information we gather, how it is used, and the choices you have about your data. This page covers account and transactional data, technical data from your device, our use of cookies, how we share information, and how you can access or change your information.

Types of Data We Collect

Personal Data

When you register an account we collect personal details such as your full name, date of birth, email address, phone number and postal address. For verification and security we may request government ID, proof of address and other documents required for identity checks and anti-fraud measures.

Technical Data

We collect technical information about the device and browser you use, including IP address, device type, browser version, operating system, language preferences and approximate location. This helps optimise the site, troubleshoot issues and detect suspicious activity.

Transactional Data

We store records of your deposits, withdrawals, game activity and account balance history. Payment details are handled by our third-party processors and we retain the transaction record needed for account management and compliance.

How We Use Information

We use your information to operate and improve our service, including account setup, processing deposits and withdrawals, performing identity checks, preventing fraud, responding to support requests and communicating important account notices. Technical and activity data also help us monitor for abuse and maintain platform security.

Data Protection Practices

We protect personal information with industry-standard security measures, including encrypted connections and access controls to limit who can view personal data. Access to sensitive information is restricted to authorised staff and service providers who need it to perform their duties.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, enable core site functions and analyse usage patterns. Some cookies are essential for the platform to work, while others are used for performance and analytics. You can manage cookie preferences in your browser, though disabling certain cookies may affect site functionality.

Information Sharing and Third Parties

We share data with service providers who support our operations, such as payment processors, identity verification services and security vendors. We may also disclose information when required by law or to protect against fraud and illegal activity. Third parties are only given access necessary to perform their services and are contractually required to protect your data.

User Rights

Canadian users have rights to access, correct and request deletion of personal information held by us, subject to legal or operational retention obligations. You can review and update account details in your profile, and you may request deletion or export of your data by contacting [email protected]. We will respond to requests in accordance with applicable law.

Access, Correction and Deletion

To access, correct or delete your personal information, sign in and update your profile where available or contact [email protected]. For verification we may request information to confirm your identity before fulfilling requests. Retention periods vary depending on legal and operational needs.

Privacy Policy Updates

We may update this policy from time to time to reflect changes in our services or legal obligations. Material changes will be posted here with an updated effective date. Continued use of the site after changes indicates acceptance of the revised policy.